Tennessee grocery store workers hid in freezers to survive a mass shooting that killed 1 woman and injured 14 others

An active shooter situation took place at a Kroger in Collierville, Tennessee, just east of Memphis, according to Jennifer Casey, a spokesperson for the town.

By Aya Elamroussi, CNN

(CNN) -- Olivia King was at the grocery store Thursday afternoon when a gunman opened fire at a Kroger supermarket in Collierville, Tennessee, ending her life.

King was identified Thursday by her family as the victim killed in the mass shooting that sent 14 others to hospitals, including 13 with gunshot wounds.

The shooter was also found dead, apparently of a self-inflicted gunshot wound, Police Chief Dale Lane said. Authorities have not yet released the names of victims or the shooter.

"Our family is devastated by this senseless act of violence," King's family said in a written statement to CNN affiliate WHBQ. The asked for prayers "for all families and friends affected by the events today, as well as for God's mercy on the shooter and his family."

The shooter was not a Kroger employee, company spokesperson Kristal Howard told CNN via email Friday. But Howard declined to say whether the suspect was a contractor.

Lane declined to characterize the relationship between the shooter and the store.

There have been 517 mass shootings in the United States so far this year, according to the Gun Violence Archive. CNN and the GVA identify a mass shooting as a shooting that injured or killed four or more people, not including the shooter.

Wes King, Olivia's son, said his mom was shot in the chest. "This type of crime needs to stop being glossed over and sanitized. No one deserves this," he wrote on his Facebook page.

Thirteen people were taken to hospitals with gunshot wounds following the shooting, and one person walked into a hospital with an anxiety attack, Lane said.

To survive, some workers hid in freezers or locked themselves in offices. Another employee ran to the roof, whom police escorted down after it was safe to do so.

"They were doing what they had been trained to do: Run, hide, fight," Lane said.

Witnesses described the chaos that ensued when they first heard the gunshots.

Jason Lusk told CNN that he was leaving a tool store beside Kroger when he saw people running out of the store screaming there was a shooter.

When he didn't see anybody initially, Lusk said he began walking toward his car. "That's when I heard about 10 to 15 shots fired. Sounded like they were directly over my head. Very close proximity. Sounded to me to be a high-powered semi-automatic rifle," he said.

Another witness, Brignetta Dickerson, was working a cash register when the shooting began in the deli section, she said. When she and some of her coworkers ran to hide, the shooter moved behind them and began firing, she told CNN affiliate WMC.

"He kept on shooting, shooting, shooting," Dickerson said. "He shot one of my coworkers in the head, and then shot one of the customers in the stomach, and then my other customer got kind of like cuts because of the asphalt."

Dickerson, who said she has been working at Kroger for nearly 32 years, was scared and shaky after the shooting, but overall was feeling OK.

The United Food and Commercial Workers International Union, which represents the workers at the Kroger supermarket, said it's working with the local chapter to help those affected by the shooting.

"We are heartbroken that another act of senseless violence has occurred at a grocery store," union president Marc Perrone, said in a written statement. "There are no words that can express the impact these horrific acts of violence have on workers, our union members, and our customers."

Shootings have happened in at least two other grocery stores this year. In March, a mass shooting in Boulder, Colorado, left 10 people dead. And one person was killed in a supermarket shooting in West Hempstead, New York, in April.

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