Contract signed to install new phone line system after Marshall County outage

MARSHALL COUNTY, Ind.-- On Monday, Marshall County Commissioner, Kevin Overmyer, signed a contract to obtain a new phone line system that Marshall County Director of 911, Matthew Pitney, said could take up to two weeks.

Pitney said all lines are currently working except for the main admin line. Residents can reach the jail information line and alarm companies can reach the station. The extension numbers are functioning as well.

The director of 911 said voicemail is not working at this time.

“It’s also affecting our voicemail, our voicemail is not working,“ Pitney said. “So we’re going to have to leave paper messages for everybody but that’s something we can deal with.”

The phone line operating system was approximately 10 years old and no current pieces were available to fix the equipment.

The station is upgrading the new phone system with Indiana Electronics, which Pitney said would be more reliable.

“If we ever have a situation again where even say we lose internet or we have a hard ware failure here we can take our phones possibly over to the county building in the EOC, and set the phones up there,” said Pitney. “And still be able to take our calls.”

For all non-emergency dispatch needs, Marshall County residents can call (574)-936-9066.