JC Penney to make changes at the checkout
Posted: Jul 20, 2012 10:16 AM EDT | Updated: Nov 6, 2014 4:33 AM EDT
JC Penney is trading in check-out counters for self-checkout machines.
CEO Ron Johnson said the department store chain is replacing all of its technology infrastructure with a new system that won't require clerks.
Shoppers will use machines similar to those found in many grocery stores. The company hopes to phase out checkout counters by 2014.