Residents speak out against ongoing issues at Cedar Glen Apartments

UPDATE: On Oct. 11, Portage Township officials sent out information regarding the recent complaints made against Cedar Glen. 

From Portage Township: 

There have been several media stories regarding potential utility issues at the Cedar Glen Apartment Complex, prompting Portage Township Trustee Jason Critchlow to communicate with the Indiana Attorney General’s office and the South Bend Tennent’s Association.

The office of Portage Township Trustee confirms that it has not received any complaints from Cedar Glen Residents. The Attorney General’s office also confirms that they have not received any complaints from Cedar Glen Residents.

However, based on the news coverage, the Attorney General’s office did get in touch with Cedar Glen Ownership. Ownership has confirmed that they did quickly address a hot water issue. After the repairs was made, the technician neglected to essentially turn the hot water back on so it was out for several hours, but has since been remedied.

A leak also occurred in a common area from a ruptured radiator. Once they isolated the leak they are working to repair it – they don’t believe any individual residents were impacted.

If individuals have concerns or questions, they should contact the Housing division of the Attorney General’s office. Ownership of Cedar Glen knows they are under a microscope at that property so we anticipate they will move quickly to resolve any issues.

ORIGINAL: SOUTH BEND, Ind. -- Cedar Glen residents reached back out to ABC57 with reports on the same issues that they have dealt with for over years now.

The main problems brought up in the complex are the lack of no heat, no hot water, and no communication from property management.

Despite reaching a ten-thousand-dollar settlement in August, issues continue to persist for residents.

Tenants received notices Monday from the Indianapolis based property management group, Barrett and Stokely, informing residents they are conducting tests on boiler systems, which may result in units losing heat.

There are major leaks from heaters flooding into the stairwells, leaving standing water with strong stench odors, with no resolution or communication to the issue in sight.

The Tenants Union is planned to meet on Oct. 28 from 5:30 p.m. to 7 p.m., calling upon elected officials and management to come out and hear from the tenants themselves.