US Airways recovering from inappropriate tweet
Posted: Apr 16, 2014 1:40 AM EST | Updated: Nov 5, 2014 11:48 PM EST
US Airways is trying to recover from a massive social media mistake.
A woman complained through Twitter about a delay, and the airline replied with an apology and a link that showed a picture of a naked woman with a toy plane.
The airline has already offered an apology, but some people do not think that's enough.
A spokesperson for the airline says the picture was initially posted to US Airways Twitter feed by another user.
Social media experts offer a word of caution for other companies, once something like this is put out in the cyber world, it is out there forever.
