Tenant complains of rodents, water damage, and neglect at apartment complex

NOW: Tenant complains of rodents, water damage, and neglect at apartment complex

BRISTOL, Ind. -- Bobby Perry is on a fixed income and collecting social security.

“I went to the bathroom, wash my face and brush my hair, baby roaches fall on my hair,” Bobby said.

He finds himself trapped in a rental community, which he says is falling apart at the seams.

“I got rats and mice, we got roaches. My central air doesn’t work,” Bobby said.

Golfview Manor is an apartment complex located in Bristol, Indiana owned by Atrium Property Management LLC.

The website provides photos that indicate its a nice place to live. However, sometimes looks are deceiving. 

Bobby has reached out to management several times to address multiple problems; rodents, water damage, and roaches to name a few. He says he’s received excuses and empty promises.

“I complain to them. All they say is I'm gonna fix it later. We'll figure it out, we'll take care of it. We'll take care of it, that's all they ever say,” Bobby said.

We walked around the complex, concentrating just around where his apartment is located. You can see severe water damage.

Bobby also took me inside his apartment. The ceiling in his living room looks like it’s ready to burst due to water damage built up on the exterior.

“They won't fix nothing,” Bobby said.

There's even a hole, which Bobby says is an opening for rodents.

“My cat just catching mice is about every day here,” Bobby said.

ABC57 reached out to the management of Golfview Manor.

Jamie, the assistant manager, said that she would forward my information to the manager and I would get a call back.

I also called and spoke with Laura Gilbert who is the administrative manager for the Elkhart County Planning and Development.

After explaining Bobby’s situation, she said they will be looking into the matter.

Update June 16, 2022 12:00 PM: 

ABC57 was contacted by management of Atrium Property Management LLC.  A down payment has been made to start repairs on the property as soon as next week with a local contractor.  

Management did provide ABC57 proof of a work order and payment.

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