9-1-1 Dispatch call takes 8 hours

NEW YORK CITY -- A 9-1-1 dispatcher went to extraordinary lengths to help save a woman in New York.

The dispatcher for the police department received a call from a woman saying she was having a stroke.

She stayed on the phone for nearly eight hours before emergency crews were able to find her.

The caller was not able to give her name or her exact location and almost sent crews on a wild-goose-chase through New York City.

"We didn't have a number, I had to keep her on the phone, that's way I stayed on the phone. There was no way to call her back," said 9-1-1 dispatcher Joann Hilman.

Medics eventually found the victim and the dispatcher is thankful that she never gave up.

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